Industry Leadership

AMSURG Focuses on Creating and Sustaining Cultures of Safety

Optimizing patient outcomes by improving communication and teamwork was the goal for the TeamSTEPPS Master Training course that all AMSURG Clinical Quality team members completed in July. Held at AMSURG’s Nashville headquarters, the Master Training course featured an in-depth train-the-trainer approach.

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How a corporate partnership can bring ASCs to the next level

When it comes to ambulatory surgery centers (ASCs), the right corporate partnership can make the difference between surviving and thriving. Ophthalmologist Kerry Solomon, M.D., of the Physicians’ Eye Surgery Center in Charleston, S.C., believes that AMSURG has been his center’s key to success.

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Improving Patient Experience with Online Registration

Patient registration can be a cumbersome process. Eye surgery center patients generally have complex health histories, long lists of medications and, of course, less than stellar vision. Collecting patient histories and paperwork is no small challenge.

Early this past year, several AMSURG ophthalmology centers transitioned to online patient registration.

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AMSURG Achieves Tennessee Record LEED Certification

After several years of moving around the Burton Hills office complex in Nashville’s Green Hills community, it became clear that AMSURG needed a building of its own to continue to grow. That need produced a custom designed space right around the corner. The new location provides capacity for increased customer service, marketing and leadership functions to support the company’s physician and surgery center partners.

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Why quality reporting is important to ASCs

Having the ability to compare quality measures for procedures such as a colonoscopy to a national average is an invaluable tool that can provide ambulatory surgery centers (ASCs), endoscopy centers and physicians with quantitative proof that they are the best option when it comes to patient care.

“GI is kind of unique because they have, for a long time, worked on establishing standard quality measures for GI,” said Kathy Wilson, vice president of clinical quality services, “So they are well ingrained in having common quality metrics that everybody is familiar with.”

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It’s Hurricane Season – Is Your ASC Prepared?

Hurricane season can be a tough time for anyone in the path of a storm, which is why AMSURG provides tools and services to help its surgery centers stay prepared for weather-related facility emergencies and to minimize the repercussions from being hit by extreme weather.

“Of course when a hurricane or whatever does hit, no one is sitting there reading the manual,” said Mike Whitby, director of facilities. “But they remember what to do from the drills. They’re prepared to handle it.”

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