AMSURG held its first virtual Town Hall for physician leaders focused on collaboration and quality improvement. The Ophthalmology division of AMSURG, along with the Ophthalmology Physician Advisory Board, hosted the event, which was held live at the company’s Nashville headquarters and streamed via the web for online participants.
Optimizing patient outcomes by improving communication and teamwork was the goal for the TeamSTEPPS Master Training course that all AMSURG Clinical Quality team members completed in July. Held at AMSURG’s Nashville headquarters, the Master Training course featured an in-depth train-the-trainer approach.
AMSURG surgery centers are leading the way in creating a culture of safety. In honor of National Safety Month in June, AMSURG centers in various specialties answered the question: “How do you create a culture of safety in your center?”
Patients often go to hospitals for fecal transplants, but according to Paul Allegretti, M.D., many patients are healthy enough to have the procedure performed in endoscopy center or ambulatory surgery
When it comes to ambulatory surgery centers (ASCs), the right corporate partnership can make the difference between surviving and thriving. Ophthalmologist Kerry Solomon, M.D., of the Physicians’ Eye Surgery Center in Charleston, S.C., believes that AMSURG has been his center’s key to success.
Patient registration can be a cumbersome process. Eye surgery center patients generally have complex health histories, long lists of medications and, of course, less than stellar vision. Collecting patient histories and paperwork is no small challenge.
Early this past year, several AMSURG ophthalmology centers transitioned to online patient registration.
With the advancements in total joint replacement surgery, more procedures are moving to an outpatient setting and starting the conversation of why to consider a surgery center management partnership. “I think it’ll
After several years of moving around the Burton Hills office complex in Nashville’s Green Hills community, it became clear that AMSURG needed a building of its own to continue to grow. That need produced a custom designed space right around the corner. The new location provides capacity for increased customer service, marketing and leadership functions to support the company’s physician and surgery center partners.
Having the ability to compare quality measures for procedures such as a colonoscopy to a national average is an invaluable tool that can provide ambulatory surgery centers (ASCs), endoscopy centers and physicians with quantitative proof that they are the best option when it comes to patient care.
“GI is kind of unique because they have, for a long time, worked on establishing standard quality measures for GI,” said Kathy Wilson, vice president of clinical quality services, “So they are well ingrained in having common quality metrics that everybody is familiar with.”
Hurricane season can be a tough time for anyone in the path of a storm, which is why AMSURG provides tools and services to help its surgery centers stay prepared for weather-related facility emergencies and to minimize the repercussions from being hit by extreme weather.
“Of course when a hurricane or whatever does hit, no one is sitting there reading the manual,” said Mike Whitby, director of facilities. “But they remember what to do from the drills. They’re prepared to handle it.”
“Patients are being asked to act as consumers in a marketplace in which price—a fundamental driver of consumer behavior—is often unknown until after the service they purchase has been performed.”