Enhancing Quality for Patients. Advancing the Delivery of Care.
AMSURG is shaping the future of healthcare delivery and leading the ambulatory surgery center quality movement.
Commitment to Quality
AMSURG and its physician partners are committed to providing quality care that helps patients live longer, healthier lives. Through our commitment to data analytics, research, engagement and transparent reporting, we provide healthcare value, improve patient experiences and save lives. Our ambulatory surgery centers (ASCs) measure:
Patient Experience
Clinical Outcomes
Safety and Quality
Patient Experience
Surgery centers across the AMSURG network work diligently to deliver an ideal experience to our patients.
More than 95 percent of AMSURG’s partnering ambulatory surgery centers participate in Press Ganey’s Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). Our centers consistently exceed the national benchmarks for “overall patient experience” and “likelihood to recommend.”
Several AMSURG ASCs have won Press Ganey’s Guardian of Excellence Award, which means they scored in the 95th percentile for patient experience, employee/physician engagement or clinical quality performance. AMSURG ASCs also regularly outperform hospital outpatient departments (HOPDs), consistently ranking in the 80th percentile in 2020—even during the COVID-19 pandemic.
Patients often can find individual centers’ Press Ganey results on their websites.
I felt very comfortable and safe with all of the staff and facilities during my recent visit to have a colonoscopy performed. Every effort was made to ensure my safety as a senior citizen, and the procedure was completed in a little more than an hour.
Clinical Outcomes
AMSURG’s clinical quality team continuously reviews quality and patient safety data in each AMSURG center. Our goal is to consistently meet and exceed national benchmarks for clinical outcomes.
As a result, we know AMSURG ambulatory surgery centers perform better than most other ASCs and most hospitals.
Patient Experience
Better than national benchmark
Infection Rate
Better than national benchmark
Medication Variance Rate
Better than national benchmark
Partners in Quality
AMSURG partners with our physicians and employees to deliver the highest standards of care and quality. Our centers are Medicare approved and undergo voluntary accreditation by the Accreditation Associations for Ambulatory Health Care (AAAHC) and the Joint Commission. They also voluntarily comply with the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) survey process.
AMSURG and its ASCs also follow the research, guidance and best practices of other partners and stakeholders, including:
- Cleveland Clinic Quality Alliance
- ASC Quality Collaboration
- American Cancer Society
- U.S. Multi-Society Task Force
- U.S. Preventative Services Task Force
If there was a 1-10 rating, I would have to give SCEC a 15! From the moments I arrived until I left, caring, friendly, professional staff. I felt I was in such good hands, which gave me a great sense of ease.
GIQuIC: An Example of Our Clinicians’ Commitment to Quality
FACT: Colorectal cancer is the second leading cause of U.S. cancer death
FACT: More than 10 percent of all new colorectal cancer cases are in patients under age 50
FACT: High-quality colonoscopies save lives
Exceeding Benchmarks
A study published in The New England Journal of Medicine found that for each 1 percent increase in adenoma detection rate (ADR) there is a 3 percent decrease in colorectal cancer risk. ADR is a measurement that indicates how carefully a colonoscopy is performed.
A study published in the Annals of American Medicine found patients who received just one negative colonoscopy were at a lower risk for colorectal cancer for up to 17.4 years but only if they had an exam performed by a physician with an ADR of more than 20 percent.
AMSURG surgery centers measure quality performance through GIQuIC, a nationally recognized Quality Clinical Data Registry, and our physicians consistently perform above industry benchmarks including ADR and time spent examining the colon (cecal withdrawal times). Our physician partners’ ADRs also improve over time with participation in GIQuIC.
Advocacy for Earlier Colonoscopies
AMSURG and its ASCs advocate for earlier access to high-quality, life-saving colonoscopies.
In 2024, our physician partners identified more than 355 cases of colorectal cancer in patients under age 50. Of those patients, more than 155 were younger than 45. Our partners removed polyps in more than 60,000 patients under age 50. Of those patients, more than 19,500 were younger than 45.
Quality Improves Over Time with GIQuIC
Performing Above National Benchmarks
Withdrawal Time Directly Impacts ADR
