COVID-19 has had profound impacts on the healthcare industry, including our surgery centers. Early in the pandemic, we were required to halt elective surgeries, which forced many of our centers to temporarily close their doors.
With AMSURG as a partner, these centers rapidly phased out services while identifying ways to help their local community prepare for, and deal with, the virus. We provided PPE, medical equipment, time and expertise, and even provided alternative facilities for care. While stay-at-home orders were in place, AMSURG worked with centers to ensure they were prepared to reopen as soon as local and state restrictions were lifted.
As of July 1, 2020, all of our centers had reopened. Despite the ongoing COVID-19 pandemic, our centers have been able to successfully – and safely – provide high-quality care for patients in our communities.
Unfortunately, the virus is still present as we deal with the current wave of infections from the Delta variant. Our current focus is to ensure our centers continue to serve patients whose care was delayed in the safest manner possible. We are striving to mitigate the spread of the virus, so centers are not forced to shut down again, and we have developed comprehensive resources for our centers to address every challenge the virus has presented, from center safety education to resurgence preparedness.
Our Role in the Evolving Crisis
From the onset of the pandemic, AMSURG has provided unparalleled guidance to our centers and staff by implementing a comprehensive Emerging Infectious Disease Program. AMSURG’s COVID-19 Website has a wealth of information that includes clinical resources, operational resources, and additional supporting materials. The COVID-19 Website provides ongoing guidance related to exposure in healthcare settings, vaccination & testing information, and current CDC recommendations.
Our surgery centers are experts in infection control and remain committed to providing high quality patient care. We are taking the following precautions:
- Screening patients, staff and anyone entering our centers for symptoms, including fever, and asking about recent travel and/or possible COVID exposure
- Implementing strict social distancing protocols within the center and requiring PPE for our staff at all times
- Enhancing our already stringent cleaning and disinfection procedures
We have also introduced a mechanism to track cases for a longer period post-operatively. This effort could help centers find cases in their communities and identify potential exposure to staff and clinicians.
I cannot say enough great things about this establishment. From the check in to the procedure, I received stellar care. The providers and nurses were very informative and told me what to expect every step of the way. The facility was clean, and they took all the COVID precautions extremely seriously.
- January 2021
The nurses made my nervousness go away from the time I got there until I left. They were very attentive and answered all my questions before I even asked them. It was a very sterile environment, and everyone followed the COVID rules, which I was very concerned about.
- February 2021
I was very concerned going for my procedure due to COVID-19 but was put at ease immediately by the genuine concern for my wellbeing that everyone I encountered displayed.
- March 2021
The surgery center was clean, and my fears were immediately quelled as I looked around and recognized all CDC guidelines were fully implemented.
- May 2021
I had myself worked up about this procedure only to be so pleasantly surprised by how painless it was. The entire staff, from the person who checked me, to the folks who put me under, the Dr. and the person that checked me out were all so friendly and caring. Bonus, the COVID cleaning protocols were on point. Everyone was constantly cleaning and wiping down everything around. A great experience.
- May 2021
I couldn't have asked for a better experience. Everyone was very friendly and welcoming, explained everything in detail and were very concerned with my comfort and privacy. The facility was very clean and well-lit, and they did everything possible to make sure that I felt they were following COVID procedures.
- June 2021