Lancaster Gastroenterology Procedure Center’s New Technique Gives Voice to the “Worker Bees”

__Lancaster Gastroenterology Procedure Center starting using a new technique in 2011 that increased its adenoma detection rate (ADR). The center’s new technique called “All Eyes on the Screen” “has made techs feel a part of the real team and not just the little worker bees in the room,” said Debbie Spader, center leader, Lancaster Gastroenterology Procedure Center.   Click here for the “All Eyes on the Screen” Technique Process Spader said that “endoscopy techs can sometimes feel submissive in a room because the doctor is the doctor, and that they sometimes felt that if they said something they were questioning them.” However, the dynamics created with this new technique have changed the whole way the team works in the procedure room. Spader said that doctors are now telling the endoscopy techs to “join [them], look at the screen, and if you see something, shout it out or interrupt.” This new found voice, “has helped [techs], and as we have proven in consecutive studies, our ADR rate has gone up because we have included them and encouraged them to join in and help look for polyps and point them out,” Spader said. The techs aren’t just being recognized by the doctors for their contribution either. Because of a recent news story, Spader said that she has had “patients come into the center and ask for one of the endoscopy techs, GiGi, who was labeled ‘the hawk’ by one of our other techs Karen.”   Although all of the recognition, morale improvement and having a “harmonious team” is important, Spader said that it is all in the pursuit of better patient care. “That’s really our goal – to have better quality of care for all patients in polyp screening. Because cancer of the colon is the one you can cure if you get it early, or it won’t even arrive because you have gotten those precancerous polyps out of there.” To learn more about this new technique, click here._