In an attempt to reduce colon cancer risk and
improve the recall rates for their GI partner, AMSURG created a unique patient recall program, Patient Connect. A compelling message is created by merging the physician’s recommended recall interval with the results of the patient’s last procedure. Patients receive recall notices by text, mail or even phone to increase response rates.
1,980 additional patients received proper follow-up care in one year
13% increase in center revenue
28% improved recall rate